questions and answers

Ask halo Non Bio

Do you have a question you have never managed to get to the bottom of? Like many others below, ask your question to halo Non Bio and our experts will research and find you the answer!

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Sandy Hance Asks

How can I remove mashed up banana from clothing? I end up with black marks on clothing from it, my daughters not mine that is.

Hi Sandy banana stains can be difficult to remove from clothing I hope my answer helps. Please try it and give me your feedback

Removing Banana Stains From Clothing

                                               

I would always suggest taking delicate fabrics such as silk, velvet, and woollen items to the dry cleaners, as trying to remove it yourself may make the problem worse.

                                               

* Soak machine-washable fabrics with banana stains in hot water with some enzyme pre-wash stain remover mixed in. Leave it for about half an hour.

 

* Put the clothing through the hottest temperature wash that it can handle. Consult the garment label for details.

* If the stain persists, wash it again using a little mild bleach. This may be necessary in cases where the banana stains you want to remove are old and set in.

* Once you have washed it in mild bleach re-wash the clothing in halo Non Bio this will help further to remove the stain.

Best of luck!

 

Daisymaebee Griffin Asks

My 14 month old seems to have very sensitive skin no matter what laundry powders I use. Should I reduce the amount or could there be another reason?

There are a number of reasons your 14 month old could be having reactions to laundry powders. It could be the fragrance which is in the laundry powder or the powder may not have been washed out properly and is still in the clothing. It could also be some of the chemicals which are used within the formulation. Reducing the amount of powder used can help but unfortunately is not likely to solve the problem.

We have developed halo Heavenly Soft Laundry Liquid for the above reasons. We use low foaming technology so there is less foaming chemicals in the products. The product has also been tested on the baby website and scored 5 out of 5 for quality.

Please visit their website

I have also researched some other information. Please have a look at this information I have found for you on Net Mums.

halo Heavenly Soft is available to purchase from our website www.halononbio.co.uk and also Alliance Pharmacies.

Will Tunnicliffe Asks

Our Labradoodle sleeps on our bed. How can I get rid of muddy paw prints and wet dog smells?

Hi Will. Why not try our halo Non Bio Liquid Laundry Detergent. It is designed to wash at 30 degrees to kill bacteria and remove stains. This product is used throughout healthcare and in food preparation companies to clean bedding and work wear. For best results rub the concentrated liquid directly onto the stain leave for 1 minute and then wash in the washing machines. For tough stains I would recommend using 60-80ml of liquid per a standard household washing machine. You can buy it on our website www.halononbio.co.uk have a look what people say about it or buy it at Tesco

We also have a halo Pet Bedding and Clothing Laundry Detergent which kills pet odours why not wash your bed linen in this product. We also have a full pet sanitising range on our website.

You can purchase halo Non Bio Laundry Liquid and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy.

Stacy Fenemore Asks

My 21mth old son has recently had a stomach bug which caused vomit and diarrhea to get everywhere. What's your best tips to be clean, stain free and hygienic again?

Stacey it sounds like your son may have had a case of Norovirus which can last for approx 48hrs. Please see below for some basic hygiene tips.

Good hygiene is the key to lowering the risk of being infected by norovirus and preventing its spread to others. Advice from the NHS and the Health Protection Agency is to:

* Wash your hands with soap and water, particularly before preparing food and after using the toilet.

* Clean surfaces with a bleach solution, paying particular attention to the toilet and toilet area.

* If you use halo Multi-Surface Spray to sanitise surfaces it is kinder to the environment as it is non-toxic and non-hazardous.

* Clean up any vomit as well as the surrounding area.

* Flush away any faeces in the toilet. Wash your sheets and clothing in halo Non Bio Liquid Laundry Detergent. It is scientifically proven to kill norovirus in the wash cycle at 30 degrees.

halo Non Bio Liquid Laundry Detergent is scientifically proven to kill Norovirus, Swine Flu, Salmonall, E.Coli, Listeria, MRSA, C.Diff at 30 degrees in the washing machine. You can purchase halo Non Bio and other bug kill products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy

Andy Williams Asks

I have been told to put my smelly trainers in a bag in the freezer, as this will kill off the bacteria. Is this true?

The answer is no this will not work, the smell in your training shoes is coming from odour making bacteria and fungi in your shoes. As you sweat into your trainers you are producing a great environment for bacteria to multiply. By putting your training shoes in the fridge you are only making the bacteria dormant. Once your body temperature warms the trainers up again the bacteria will be reactivated and the odour will return. The other problem you will have is by freezing your trainers the glue which holds the soles to the trainer will become brittle and the sole can come away thus reducing the lifespan of the training shoe.

Why not use halo Kit Refresher as it will kill the odour making bacteria inside your training shoe just by spraying the inside. You can buy this from our website www.halononbio.co.uk or any good sports shops

Rachel Dann Asks

Is it true that adding fabric conditioner to your wash can ruin some fabrics?

It is always highly advised that you check the care label on any fabrics or clothing before you use a fabric conditioner. Fabric conditioners can affect waterproofing coatings on outdoor clothing and the flameproof coatings on linens

There is a commonly held belief that fabric softener will break down the fibres in your clothing over time. While this particular belief has been disproved, there are other issues with fabric softeners that you may want to know about.

How Fabric Softeners Work

Static electricity occurs when there is low humidity, when two surfaces of different material touch and then separate, and when both surfaces are made of insulating materials. This is an example of what happens in a clothes dryer. Fabric softeners give clothing a chemical coating that stops their real surfaces from touching, thereby preventing static cling.

Beyond the static issue, most people will admit to using fabric softener to enhance the smell of their clothing.

Will it Ruin My Clothes?

It depends on your definition of “ruin”. Fabric softener will not break down the fibres in your clothes, however, the chemicals used in the softeners do build up over time. This build up can cause yellowing in clothes and can reduce the absorbency of fabrics.

What Chemicals, Exactly?

Here we get into the controversial aspects of that fragrant blue liquid and innocuous looking white sheet. There is science to back up the claim that fabric softeners are among the most toxic product designed for daily household use. Some ingredients are listed on the Environmental Protection Agency’s Hazardous Waste list. The list of chemicals in fabric softeners also includes some rather alarming potential side effects: some substances are carcinogenic (cancer-causing) and some can cause disorders of the central nervous system. Other ingredients can cause headaches, respiratory problems and skin irritation.

Should I Keep Using the Stuff?

That is entirely up to you. If you are concerned, you can minimize your use of fabric softener. Most manufacturers recommend amounts that are far in excess of what is needed.

Frugal living expert Pat Veretto suggests that you cut dryer sheets into fourths and then use each twice. You will use much less fabric softener and still reduce static cling. She also suggests that you dilute liquid softener with water. Instead of using it in the washing machine dispenser, spray it inside your dryer or soak up a small amount of softener with a rag and use it as a homemade dryer sheet. You can re-use that rag several times simply by dampening it – no new fabric softener required.

If you think you want to give up fabric softener, there are other options for eliminating static cling. These include:

• Toss a wet towel into the dryer a few minutes before the end of the cycle.

• Use a ball of aluminium foil in the dryer.

• Add ½ cup of white vinegar, baking soda or Borax to the rinse cycle of your washer to soften the water and reduce static cling.

• To make it really easy, add white vinegar in place of fabric softener in the fabric softener dispenser of your washer. Before trying this myself I was guaranteed that my clothes would not end up smelling like a chip wagon. Thus assured, I added vinegar to a load of laundry and can happily say that not only was there no static cling, there was also no odour.

Why not try halo Super Fabric Conditioner it uses easy iron technology and offers an amazing 50 washes per 1ltr bottle. Read our reviews and purchase this plus many other products on our website www.halononbio.co.uk.

Joyce Butler Asks

What's the best way of removing biro marks from clothes?

After lots of research we have found the most common answer around is use hair spray to spray on the clothing and after 1 minute you can see the ink mark fading. There are lots of stain removers on the market but why not try the hair spray see if it works.

Here’s a couple of comments from people about using hair spray:

"My Daughter had biro on her very very expensive cream hooded top,with the hairspray you have to spray firmly through the biro marks, until it is gone, using quite a lot of the hairspray, the biro will go darker initially, which is a bit scary and then it dissapears as if by magic!! Fabulous tip"

"Works perfectly! Sprayed a bit of TresEmme Hairspray onto a clothing label covered in biro ink, rubbed with a few cotton buds and viola! The ink is gone!"

Margaret Littlewood Asks

How can I get rid of perspiration stains on clothing? They are the only ones I cant shift.x .

Hi Margaret, why not try halo Sports Proactive Liquid Laundry Detergent. It is designed for sweaty sports clothing. Visit our website where you can purchase halo Proactive Sports Wash and other bug killing products and read all the great reviews www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy.

We are currently in the process of developing a halo stain remover product which works at low temperatures so keep checking our website www.halononbio.co.uk for updates and to read the reviews on our other products.

Sylvia Wright Asks

How can I remove grease stains please please please?

Hi Sylvia, why not try our halo Non Bio Liquid Laundry Detergent. It is designed to wash at 30 degrees to kill bacteria and remove stains. This product is used throughout healthcare and in food preparation companies to clean bedding and work wear. For best results rub the concentrated liquid directly onto the stain leave for 1 minute and then wash in the washing machines. For tough stains I would recommend using 60-80ml of liquid per a standard household washing machine

You can purchase halo Non Bio and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance PharmacyYou can purchase halo Non Bio and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy

Caroline Kay Asks

Is there any way of shifting the blood, sweat and oil stains that bio powders and liquids claim that only they can do?

Hi Caroline. Our halo Non Bio Liquid Laundry Detergent is designed for tough stain removal and also kills bacteria. The product is used in healthcare and industry to remove ground in stains. For best results rub the concentrated liquid directly onto the stain leave for 1 minute and then put in the washing machine. For tough stains I would suggest using 60-80mls of liquid per a standard 5kg washing machine.

You can purchase halo Non Bio and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy

Susan James Asks

How can I remove grass stains?

Hi Susan. Why not try our halo Sports Liquid Laundry Detergent. It is designed to wash at 30 degrees to kill bacteria and remove stains. This product is used by Olympic athletes, rugby and football teams. For best results rub the concentrated liquid directly onto the stain leave for 1 minute and then wash in the washing machines. For tough stains I would recommend using 60-80ml of liquid per a standard household washing machine.

You can purchase halo Proactive Sports Wash and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy

We are currently in the process of developing a halo stain remover product which works at low temperatures so keep checking our website www.halononbio.co.uk for updates and to read the reviews on our other products.

Susan Harrison Asks

I spilt some foundation on our duvet cover, and even after many washes the stain is still there. Any idea what would remove it please?

Hi Susan. Why not try our halo Non Bio Liquid Laundry Detergent. It is designed to wash at 30 degrees to kill bacteria and remove stains. This product is used throughout healthcare and in food preparation companies to clean bedding and work wear. For best results rub the concentrated liquid directly onto the stain leave for 1 minute and then wash in the washing machines. For tough stains I would recommend using 60-80ml of liquid per a standard household washing machine.

You can purchase halo Non Bio Laundry Liquid and other bug killing products from our website www.halononbio.co.uk. They are also stocked in Tesco, Wilkinsons and Alliance Pharmacy

Lisa Roswell Asks

What makes Non Bio powder better for sensitive skins please?

Hi Lisa, Bio washing powder contains bleaches and more chemicals than Non Bio, which does not contain bleach. It is better for your baby's (and adults) skin as well as the clothes to use Non Bio washing powder wherever possible. In tests, it has been shown that humans absorb the chemicals from many substances, including washing powders and deodrants, through their skin.

You'll find that Non Bio isn't great for getting the stains out as they get older but is good for when they are little babies.

halo Non Bio Sports Wash is specially developed to get stains out better than standard Non Bio Laundry detergents. However we are working on a new low temperature stain remover for those tough to remove stains.

Geoff Ward Asks

How do you get red wine out of a fitted bed sheet please?

Hi Geoff. The best way to remove red wine stains is to act quickly when it happens, if possible. You can try the following first douse it in salt while it is still wet. White wine will also get the red wine out if it is still wet. Then follow the instructions below.

* First, make sure that you use ONLY cold water on the sheets until the stains are completely out, otherwise you will set the stain. I would suggest soaking the stain in cold water until it is mostly loosened (about a half hour).

* Then use a spot treatment product and allow it to set in for a while (anywhere from a few minutes to a few hours).

* Then wash it with halo Non Bio Liquid Laundry Detergent in the machine with luke warm water.

If the stains are still not out when the load is finished then you can use bleach by adding it to the load and washing it on a cold wash. Do not pour the bleach directly onto the fabric, as it is very strong and can make a lot of wear-and-tear on your sheets. GOOD LUCK!!

Honora Livesey Asks

Mine is about stain removal. What is the best way to get rid of longer lasting stains? Whatever I do I can't seem to get tomato stains, some grease stains and blood fully out of clothes. There is always a deeper stain left that never comes out.... (and I don't like to use to harsh a product as several of us have psoriasis x)

Hi Honora. I understand you do not like to use harsh products to remove long lasting stains, but in truth you will need to use stain removers to help with your problem. The advice I can give is once you have treated the clothing/linen use halo Non Bio Laundry Liquid or halo Heavenly Soft as both are designed for sensitive skin.

Using halo will remove any residue from the bleaching agents which may remain after washing. Visit our website www.halononbio.co.uk or purchase from Alliance Pharmacy or Tesco. My advice to you is:

* Spray a pre-wash stain removal product on the item and put them in the machine with your normal wash.

* Or you could soak them in a dish of water and scrub the stain with some laundry soap and a little brush

* Third alternative is to soak the items in a bucket of nappy wash overnight then wash as normal the next day.

It all depends on what you feel like doing and what is actually stained. Usually I just do the spray and wash method. If the stain is a bit more stubborn the scrub method is good. You may have to even do a few methods if it is a really stubborn stain.

Paula Evans Asks

Mines stain removal too. I use bright coloured hair dyes in reds/pinks/purples. When my hair is freshly dyed it really stains my pillow cases and necks of tops any idea what would remove it? I use vegetable based dyes.

Hi Paula, the best advice I can give is below. Always check the care label on the article before trying to clean it.

1. If chlorine bleach is safe for the fabric, mix a solution of 1/4 cup of chlorine bleach per litre of cool water and soak for 30 minutes.

2. Rinse, and then launder using halo Non Bio Laundry Liquid as this will help to remove an bleach residual and is kind to sensitive skin.

OR

1. If chlorine bleach isn't safe for the fabric, mix one cup of ammonia (Caution: Never mix chlorine bleach and ammonia - the resulting fumes are hazardous!) with one litre of cool water. Hold the fabric taut over a jar or bucket and pour the ammonia mixture directly onto the stain, allowing it to drain through the fabric.

2. Rinse, and then launder.

If you cannot launder the hair-dye stain immediately, grab the hairspray and saturate the fabric. The alcohol in the hairspray helps loosen the stain. As soon as you can, soak and then launder. Good luck!

Tracy Hayes Asks

My daughters use a lot of false tan how can I get there clothes gleaming white?

Hi Tracy hope this helps.

With regards to fake tan stains on clothing, prevention is really better than cure. Most tanning products will advise you of a time period to wait before getting dressed but you should always wait a minimum of at least 15 minutes after application before putting your clothes back on. To be on the safe side, it is also best to get dressed in old clothes – rather than that beautiful, new, pristine white summer frock! Also make sure that you are not standing, sitting or leaning on any fabrics, such as cream carpets, white bed sheets or delicate upholstery – for a period of time after application.

You can try the following:

Apply a clear dish detergent, that is designed to fight grease, mixed with water and dab gently at the stain. If this does not remove the fake tan stain, use hydrogen peroxide and attempt to gently spot clean it.

Test treat an inconspicuous spot first to make sure the peroxide doesn’t damage the shirt. You may also want to try glycerin to help remove the stain. When the stain is successfully gone, wash using halo Non Bio Laundry Detergent as this will help remove any peroxide residual which my stay in the clothing.

Elspeth Smith Asks

How can I get rid of cooking oil stains please on a favourite top?

Hi Elspeth. After researching your question I have found a solution that may be of some benefit to you. Please try the following:

* Apply liquid detergent to the stained area. Most liquid laundry detergents are able to remove grease, but for tough stains you may need to try a liquid soap.

* Allow the liquid to sit for 3-5 minutes to allow it to go completely through the fabric. As it soaks into the fabric it begins to break down the grease.

* Wash in the hottest water as advised on the fabric's care label. The warmer the water, the easier it will be for the oil to be fully removed.

* After washing, check to make sure the stain is fully removed before you dry the clothing. If any hint of the stain still remains, repeat the previous steps.

Tips

You can also use a basic dish soap to get cooking oil stains out instead of laundry detergent. The dish soaps that are great for your hands may not be as effective, but the basic soaps are great at getting out grease.

Good Luck

Joanne Baldwin Asks

What is the best way to get a good wash from a machine that only washes at low temperatures!?

Hi Joanne, in answer to your question I have researched about the differences and benefits of using powder rather than liquid detergents, when used at low temperature washing. Please see my answer below.

Powder has been used successfully for decades. If liquid was definitely better than powder then you'd expect powder to have disappeared by now but it hasn't. As far as I can see, the advantages of liquid are meant to be that the detergent is already dissolved into a solution. People using cold water only washing machines or with poor water pressure, may find that the liquid is better as some powders may not dissolve as well in cold water. However, I've not heard claims that liquid detergent washes any better than powder.

The most important thing to realise about Non Bio liquid detergent is that it doesn't contain bleaching agents. It's therefore kind to coloured laundry but not so effective for whites. A nasty side effect is that these missing bleaching agents actually help keep the washing machine free from bacteria and black mould. Combined with using low temperature washing it can result in a nasty slime and grease build up and a smelly washing machine.

This is why we developed halo Non Bio Liquid Laundry Detergents. halo can be used at low temperatures and is much better than Standard Non Bio Liquid laundry detergents. The added benefit of halo Non Bio is it also kills bacteria, viruses and fungi so it you continue to use it you will not get a build up of slim and grease in the washing machine. halo is scientifically proven to kill in the washing machine wash cycle, Swine Flu, Norovirus, Salmonella, Listeria, MRSA, C.Diff and fungi. You can buy halo online www.halononbio.co.uk and at Tesco.

Paula Phillips Asks

Sweat/deodorant stains never wash out and often still smell, how can I get them out?

Hi Paula good question we have researched and found what we think is the best answer please see below.

Stains From Deodorants And Antiperspirants:

One of the worst and smelliest stains is caused by using a deodorant or antiperspirant. Some deodorants smell worse than the B.O. they are trying to hide! Most deodorants and antiperspirants contain a form of aluminum that is the key ingredient in preventing perspiration from coming through the skin.

A simple explanation is that the aluminum is absorbed into the sweat gland or cell; bringing water in with it. Eventually, the cell is filled with fluid, which causes the duct or opening to swell shut temporarily stopping the cell from naturally excreting the superfluous fluid.

When the fluid or water inside the cell reaches “equilibrium” (is balanced with fluid inside and out), the water must get out. Consequently, it is forced through the cellular openings and will actually wash away the antiperspirant including the aluminum compound that caused it to fill up in the first place.

When that happens, you usually need to reapply the antiperspirant and examine your clothing for the stains that have inevitably happened. If you are wearing a dark colored blouse or shirt, the stain will have a whitish, crusty appearance. If your clothing is lighter colored, it may have a yellowish look. I’ve actually seen heavily stained white t-shirts where the stain looks very dark even though the shirt has been laundered and bleached. The dark stain indicates a high level of aluminum in the stain.

How To Remove Sweat And Perspiration Stains

For stains on washable clothing that is caused by pure sweat or perspiration (non-deodorant), use the following:

* Household ammonia and water: mix a half-cup of water with a half-cup of ammonia and dab on the stain. Then launder according to clothing manufacturer's instruction.

* Take two aspirins and call me in the morning … really! For stubborn perspiration stains in white blouses or shirts, dissolve two aspirins in a half-cup of water. Pour onto the stain and allow to soak for a couple of hours. Apply a few drops of clear liquid detergent and rub between your fingers, then launder as usual. Be sure to wash thoroughly especially if the owner of the garment is allergic to aspirin!

* Baking soda for stains and odours: Make a paste of 4 Tablespoons baking soda and 1/4 cup of warm water. Rub it into the stain and allow to sit for a couple of hours. This is also good for “ring around the collar” – put the paste on the collar, then just before putting it in the washer, rejuvenate the paste by adding a teaspoon of white vinegar and scrubbing the stain with an old toothbrush or between your knuckles. Then proceed with the regular wash cycle. Baking soda is great for removing odours!

* We like “green” stain removers! Or yellow. Take lemons, for instance. Squeeze the juice from a fresh lemon and add an equal amount of water. Apply to the perspiration stain and scrub before laundering. You might also put the garment in bright sun after applying the lemon juice. Together, they are great bleaching agents! This also works with white vinegar.

* Meat tenderizer? Who would have thought it! Moisten the perspiration stain with water and work in a half-teaspoon of meat tenderizer. Then launder as usual.

* Salt water – not just for fish! Dissolve a half-cup of salt in a quarter of hot water. Dip a clean white washcloth or sponge in the solution and sponge the stain repeatedly until the stain is gone. Be sure the fabric is washable.

Stains Removal Due To Deodorant

* Instead of a commercial deodorant product, dip a powder puff or cotton ball in baking soda and lightly dust under your arms.

* Wet a cotton ball or washcloth with white vinegar. Pat or lightly rub under your arms and allow to dry. The odour of the vinegar quickly vanishes and you won’t have deodorant stains on your clothing!

* Moisten a cotton ball or clean washcloth with sugar-free, alcohol-based mouthwash and apply to your underarms. This helps get rid of the bacteria that causes odour and will not leave a deodorant stain on your clothes.

* There’s not much help available in removing the dark stains from aluminum chloride after they are already set in your clothing. The best bet is to avoid those products that contain it thereby eliminating the stain itself.

* Otherwise, try the vinegar and water, or the salt and water solutions and allow the garment to soak for a couple of hours or overnight. Then scrub the stain with a commercial stain remover product and launder according to instructions.

Why not try our halo products all our halo Liquid Laundry Detergents are designed to ill odour making bacteria. They leave active ingredients in the fibres which keep on killing bad sweat odours. Visit our website www.halononbio.co.uk and read the about section “how it works” this lets you how our products work.

Good luck!

Ellie Bromilow Asks

ahhh Halo could you have the answer: I accidently tipped some of that liquid on my t-shirt that kids have for blowing bubbles - its awful and ive tried soaking and washing it upteen times but it wont come out - try putting some on some fabric yourself - any tips here? or is it ragtime?

Hi Ellie thanks for your question. The first thing to try and remove the stain is to understand what the liquid is made from. Most blowing bubble liquids are made from a dish wash liquid mixed with glycerin and possibly some vegitable dye and oil based fragrance. With this information in mind please try the following. Other than using a low temperature stain remover you can try baking soda.

* Make a paste of 4 tablespoons baking soda and ¼ cup of warm water. Rub it into the stain and allow to sit for a couple of hours. Then wash using halo Non Bio Liquid Laundry Detergent wash at 40 degrees this will remove the baking soda.

Also try some natural stain removers.

* Take lemons, for instance. Squeeze the juice from a fresh lemon and add an equal amount of water. Apply to the stain and scrub before laundering. You might also put the garment in bright sun after applying the lemon juice. Together, they are great bleaching agents! This also works with white vinegar.

I hope this works otherwise make some good rags. Best of luck!!

Mirelle Williams Asks

I know that you should use non-bio when washing babies clothes as it is better for their delicate skin, but what other advantages are there of using non bio washing powder?

Hi Mirelle in answer to your question here is firstly some information about biological washing powders.

Most people are unfamiliar with the difference between Biological and Non-Biological detergents, other than non-biological detergent is eco-friendly and Biological is not. But hopefully, the information provided can shed a light on what biological powder has to offer.

Biological powders contain enzymes

The main advantage of Biological Washing Powder are that the mixture of enzymes allows a variety of stains to be broken down for the maximum cleaning effect. Protease, the most commonly used enzyme in biological washing powders, can remove the most types of stains. It is also not found in any non-biological washing powders. However, the disadvantage of Biological Washing Powder is if temperatures are too high or too low, the enzyme activated reaction cannot occur. So note that 40ºC is the optimal temperature.

Advantages of Non Bio Powders:

* Non Bio powders are gentler on colours and use less harsh chemicals to clean.

* Non Bio generally use less perfumes, surfactants, bleach.

* Non Bio powders are better at washing woollens and delicate fibres.

* Non Bio powders are better for the environment as they can be used at lower temperatures than Biological powders.

I hope this has helped!

Alix Johnson Asks

What are your environmental credentials?

Hi Alix, please see below our corporate statement. What I can say regarding our environmental credentials is that we always look for the latest raw materials which enable us to develop products which reduce our environmental impact. We always try reduce our carbon footprint by looking at our packaging and how far we actually source products from.

Paragon PE Ltd is committed to minimising adverse effects on the environment whilst maintaining the high standards necessary to meet the needs of our customers.

To achieve this objective, Paragon PE Ltd will meet the requirements of relevant environmental laws and regulations.

Employees of Paragon PE Ltd have a role to play in order to ensure that the objectives are met.

Paragon PE Ltd will ensure that all materials are disposed of in a responsible fashion to approved and appropriately licensed agencies.

As far as is possible, Paragon PE Ltd will not use materials that are known pollutants where equivalent materials are available.

Wherever possible, Paragon PE Ltd will use suppliers who can demonstrate their own adherence to environmental policies.

Wherever possible Paragon PE Ltd when developing new products will use raw materials which are proven to reduce the environmental impact in both packaging and chemical usage.

I hope this answers your question

Sarah Spoll Asks

How exactly can halo kill all of these germs and still be mild on your skin???xxx

Hi Sarah, halo uses a unique active ingredient called Hygienilac that is a completely safe organic biocide, scientifically proven to kill bacteria and viruses at low temperatures during the wash cycle. However this is just one small part of the formulation we use. All of the other chemicals used in our halo laundry detergent use raw materials which are proven to be less harmful to sensitive skin.

During the development of our products we use a number of laboratories and independent testers to test the product in use. One site called the Baby Website actually scored our halo Heavenly Soft Laundry Detergent 5 out of 5 for quality.

Visit the FAQ page on our website www.halononbio.co.uk where you can read more about how the product works.

Diane Burrows Asks

How can I get white rugby shorts clean on a 30 degree wash? I usually have to wash them 2 or 3 times and even then they don't come up perfectly clean.

Hi Diane, our halo Proactive Sports Wash is designed for sports clothing and is also used by professional Super League Rugby Clubs to clean their rugby kits. These guys have seen kit in really bad muddy conditions and they are very happy with the results from our sports laundry detergent. For best results try the following:

* Firstly if the kit is caked in mud remove the compacted mud.

* Then put in the washing machine (ensure you do not overload you washing machine).

* Use 60-80mls of Halo Proactive Sports Laundry Detergent and wash at 30-40 degrees.

For really tough stains you can use a small amount of stain remover. Currently we are developing a retail version of our low temperature stain remover which is activated at 30 degrees as most retail stain removers need a temperature of 50 degrees to work properly.

Please visit our website and see our advice section for more reading

I hope this helps.

Michelle Badger Bamber Asks

My husband has a shirt with candle wax on how can I remove it?

Hi Michelle, there are two main ways to can remove candle wax from your husband’s shirt.

The first is to use ice.

Freeze the shirt by either putting it in the freezer or by putting ice cubes in a plastic bag, rest them on top of the wax and pick off as much as you can (this would also work for chewing gum). Any remaining wax can then be removed using the heat method as below.

The second way is heat

Try using a hair dryer on high heat.

* First, make sure you put a white rag/towel or wad of paper towels under the wax area.

* Then as it melts it will soak it up.

* BLOT - do not rub the stain and continue to do so until all the melted wax is gone.

* If it leaves a greasy stain, apply corn starch and let it sit a while to soak it up.

You may have to do this more than once. Then a stain remover and wash. Do not dry in the dryer until you are sure the stain is out! Heat sets stains and you will never get it out!

Hope this helps please Email back with your results.